FAQs


Questions

Debts Management
  1. How do i know that my debts are being paid?
  2. Can I come on plan if I already have CCJ's against me?
  3. How long will my debt management plan last?
  4. How much will I have to pay each month?
  5. Am I eligible for a debt management plan?
  6. What is the difference between secured and unsecured debt?
  7. Will my credit rating be affected?
  8. Do I have to tell my partner?
  9. Is a debts management plan a loan?
  10. What if my circumstances change?
  11. Will my debts management plan include all of my creditors?
  12. What happens if I cannot afford my monthly payments?
  13. Can I get turned down because of my credit history?
  14. Can I keep my bank account?
  15. Will I have to pay my debts off over a longer period?
  16. Will I accumulate interest and charges on my debts?
  17. Does it matter if I am a homeowner or tenant, unemployed or working part time?
  18. Is my debt written off?
  19. Will I still receive letters from my creditors?
IVA
  1. How long will an IVA last?
  2. Am I eligible for an IVA?
  3. What happens when my IVA term is complete?
  4. What happens if my creditors don't agree?
  5. Can I miss IVA payments?
  6. Can I enter into an IVA?
  7. Will an IVA damage my credit rating?
  8. How will my IVA work?
  9. Are all my debts included in an IVA?
  10. How much will my creditors want?
Secured Lending
  1. What is a secured loan?
  2. What would I use my Secured Loan for?
  3. What is a Remortgage?
  4. Will I be accepted with a Poor Credit History?
  5. How do I apply?

 


Answers

Debts Management
  1. How do i know that my debts are being paid?

    We will apportion any payments received from you for distribution between your creditors based on how much each is owed. We will issue a statement showing how much each creditor will receive. This remains fixed unless your circumstances change. We will also issue a quarterly statement showing all transactions on your account. In addition to this, you will still receive your statements from your creditors. We distribute funds within a week of them clearing.

     

  2. Can I come on plan if I already have CCJ's against me?

    Yes. You can even use the plan to make payments against any existing CCJs that you have. Just make sure that we know exactly what your current situation is when you talk to us before coming on plan.

  3. How long will my debt management plan last?

    Because you are making reduced payments on your debts, it will take longer for your debts to be paid off. As part of our initial consultation with you, we will provide you with an estimate of the likely time you will be on plan. Please understand that a Debt Management Plan is not an overnight solution, for further information please call Debts Management free on 0808 131 9112.

  4. How much will I have to pay each month?

    The amount that you will have to pay for your Debts Management Plan is dependant on how much you owe your creditors and what your other outgoings are.

  5. Am I eligible for a debt management plan?

    The best way to find out if you are eligible for a debt management plan is to call our expert debt advisors on 0808 131 9112. Alternatively take the Debts Test to see your options.

    Here are some of the basic debt management criteria, as used by Debts Management:

    1. You are struggling to make repayments.
    2. You have debts less than £15,000.
    3. You have three or more creditors.
    4. You can commit to making a reduced payment.

  6. What is the difference between secured and unsecured debt?

    Secured debt works against the assets that you own, so if you fail to keep up on repayments then these may be at risk. Unsecured debt includes credit cards, store cards and personal loans.

  7. Will my credit rating be affected?

    Yes, as you will be breaking the original terms and agreements with your creditors. But if you have been missing your monthly payments or have defaults against you then you will already have a poor credit rating.

  8. Do I have to tell my partner?

    There is no public record of a Debts Management Plan, so it is up to you who you choose to tell.

  9. Is a debts management plan a loan?

    No, a Debts Management Plan is a way of consolidating your repayments into one affordable payment without any further borrowing.

  10. What if my circumstances change?

    If you find yourself in a situation where you are able to pay off more than you were previously, then we will be able to replace it with an alternative debts management arrangement.

  11. Will my debts management plan include all of my creditors?

    A Debts Management Plan is able to include most of your debts, but there are those which cannot be included. These are called “priority debts”, meaning that if they are not paid then there will be serious consequences. If you have any questions about whether a debt can be included in your plan then please call our advisors free on 0808 131 9112.

  12. What happens if I cannot afford my monthly payments?

    If you feel as though you can not afford your monthly payments then you need to get in touch. As a Debts Management Plan is an informal agreement with your creditors your plan can be changed to suit your circumstances.

  13. Can I get turned down because of my credit history?

    No, as a Debt Management Plan does not involve lending you any money, we will not need to credit check you.

  14. Can I keep my bank account?

    Yes, you will be able to keep your current bank account. Although if you owe money to the company that you bank with, then it is often advised that you move bank accounts first.

  15. Will I have to pay my debts off over a longer period?

    Yes, chances are that you will be paying your debt off over a longer period of time. However it is important to remember that you will no longer to struggling on a month to month basis.

  16. Will I accumulate interest and charges on my debts?

    Creditors are sometimes willing to freeze any additional interest and charges on your debt, but this cannot be guaranteed.

  17. Does it matter if I am a homeowner or tenant, unemployed or working part time?

    As long as you can afford to make a monthly payment to your debt, then it does not matter about your residential or employment status.

  18. Is my debt written off?

    No, a debts management plan requires you to repay your debt in full. However lower monthly payments make it more manageable for you. An IVA is Government legislation that can write off your unaffordable debt, see our IVA page for more information or call our advisors on 0808 131 9112.

  19. Will I still receive letters from my creditors?

    This might happen whilst your debts management plan is being set up, but any letters and phone calls can be directed to us and we will deal with them on your behalf.

IVA
  1. How long will an IVA last?

    An IVA normally lasts for 60 months. But there are times when it is possible to complete an IVA in a shorter time, if applicable you should discuss it with your Insolvency Practitioner.

  2. Am I eligible for an IVA?

    An IVA is a legally binding contract between you and your creditors, and to see if you qualify for an IVA, you need to seek expert advice. Telephone Debts Management on 0808 131 9112 for more information.

    Here are the basic IVA criteria as used by Debts Management:

    1. Unsecured debt over £15,000.
    2. Cannot afford to pay your debt.
    3. Can afford to pay a reduced payment to your debt each month. 

  3. What happens when my IVA term is complete?

    When you have completed your IVA, you will receive a  "Statement of Completion", normally within three months of the final payment. The Insolvency Service will also receive a copy of this for their records.

  4. What happens if my creditors don't agree?

    75% of your creditors, in terms of debt value, must agree to your IVA proposal in order for it to be accepted. Even if the other 25% reject your proposal, it will still be legally binding to them. 

  5. Can I miss IVA payments?

    If you feel as though you may miss IVA payments or that they are not affordable to you, you need to get in touch with your Insolvency Practitioner straight away. Failure to make payments on time can lead to bankruptcy proceedings.

  6. Can I enter into an IVA?

    An IVA is a legally procedure, and before you can enter into an IVA your creditors must accept your proposal. Your proposal will be based on how much you can afford to pay your creditors after all living expenses have been deducted, in return they will clear off your unaffordable debt at the end of this period.

  7. Will an IVA damage my credit rating?

    When your IVA goes through, you will have to give up your current credit which means that you cannot have any credit cards, store cards or personal loans. You will also not be allowed to take out any further credit during your IVA term.

  8. How will my IVA work?

    The IVA proposal will be through your Insolvency Practitioner,  they will prepare your proposal and  hold a meeting with creditors. When your creditors vote in favour of the IVA it will become legally binding to them and to you. After this has happened, all you need to do is make sure that you continue to make the monthly payments.

  9. Are all my debts included in an IVA?

    An IVA can only include your unsecured debts, which includes credit cards, store cards and personal loans. Other debts cannot be included in your IVA proposal so it is important that you keep up to date with these. Examples of debts which cannot be included in your IVA include your mortgage, car hire purchase and student loan company debts.

  10. How much will my creditors want?

    The amount that you will need to pay your creditors is based on your individual circumstances. During the IVA proposal your Insolvency Practitioner will go through your finances and help you to decide an amount that you can afford to repay. Your creditors choose to accept or reject your proposal during the Meeting of Creditors.

Secured Lending
  1. What is a secured loan?

    A secured loan is a loan which is secured against your assets, this is most commonly your home. The benefits of a secured loan over an unsecured loan is that you can borrow larger amounts over a longer period of time, and with better interest rates.

  2. What would I use my Secured Loan for?

    Most of our clients have chosen a secured loan for debt consolidation purposes. The new loan will pay off your existing unsecured debt and replace it with one loan. But we will not place any restrictions on what you can or cannot do with your loan.

  3. What is a Remortgage?

    A remortgage means that you are getting a new mortgage deal without moving home. The new mortgage will pay off your old one as well as release equity which you might use to repay unsecured debt.

  4. Will I be accepted with a Poor Credit History?

    Just because you have a poor credit history does not mean that you will be unable to get accepted for a loan. Even if you have been turned down in the past we can help you get accepted for a loan to improve your financial difficulties.

  5. How do I apply?

    To apply for one of our secured lending options you need to speak with one of our expert loan advisors. To do so please feel free to call on 0808 131 9112 or fill in the Quick Enquiry form. 



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Entering into an IVA may adversely affect your credit rating for up to six years from the date of approval.

Your property will be protected within an IVA but you may be required to release all or part of any equity during the period of the arrangement.

Failure to complete the term of an IVA can result in bankruptcy.

(In Scotland, a PTD is the equivalent to an IVA.)
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